The aviation industry is still in shock from a near disaster on Jan. 5, 2024, in which a 60-pound “door plug” blew out from a nearly new Boeing 737 MAX 9 in flight at 16,000 feet, leaving a gaping hole in the fuselage.

In response, the Federal Aviation Administration grounded all 737 MAX 9 planes with such plugs, and aviation authorities in other countries have followed suit.

A lot of news coverage has emphasized the impressive safety record of the global airline industry, particularly since an Alaska Airlines crew managed to land the plane with no fatalities. I commend the outstanding performance of airline employees, air traffic controllers and emergency responders who achieved this impressive feat.

However, as a former United Airlines pilot now lecturing in Yale University’s School of Management, I believe the wrong questions are being asked about what happened on Alaska Airlines Flight 1282. As the National Transportation Safety Board and numerous news outlets have explained, door plugs are commonly used to seal unused exits on commercial airliners. The question we need to ask is: Why wouldn’t an airline use all of an aircraft’s emergency exits? Wouldn’t that make passengers safer?

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